Reviews
7 beoordelingen
QuyenQuyLam Huynh
Top-notch service: customer-friendly and helpful, with clear explanations and a transparent price. Professionally executed and pleasant contact – the car drives perfectly again.
Rik in 't Veld
Great service from Van Mossel Hyundai Heerenveen. I arrived just before 4:00 with a technical problem, and they advised against driving any further. After only 2 hours, I was able to continue my journey to The Hague! Super fast and efficient service :) The Ioniq drives like a dream again.
Elaine Meuldijk
We had agreed to buy a used Hyundai from this garage through the Van Mossel import service, because we live in Belgium. We went to Van Mossel in Tongeren, an hour's drive from where we live (!), to get a quote for the trade-in of our current car. Everything was fine, we were waiting for an invoice for a down payment, but the seller in Heerenveen simply sold the car to another customer a few days later. This after we had agreed to buy it and agreed to have a tow bar installed. We then discovered that he had sold the car to someone else days later because we called them ourselves. Never had such a bad experience with a garage! Very unreliable and rude behavior!
San Pool
Netjes, goed geholpen door verkoper. Aanrader.
sjaak pappe
De klantenservice is formidabel. Zoals een offerte sturen voordat de onderhoudsbeurt plaatsvindt. Dat heb ik nog nooit meegemaakt. Of een haakje van het zonnescherm aanbrengen, omdat het ontbrak en dan niets in rekening brengen. Super vriendelijke servicemedewerkers terwijl ik de auto er niet gekocht heb. Dat heb ik wel eens anders meegemaakt. Of mij erop wijzen dat de dealer waar ik de auto als occasion kocht de onderhoudshistorie niet in het landelijke systeem heeft ingevoerd en mij adviseren wat ik moet doen. Kortom: klantgerichtheid = 10!
Klaas Talsma
Top!
AshwinVyas
Hi, Van Mossels is dealer brand and this branch has got all the Hyundai models. I purchased Ioniq from here and right from test drive till car delivery everything was very smooth. Harry Haantjes in particular was very very helpful and he made sure that everything is arranged (registration, insurance, polishing etc) and on perfect time. Thank you so much Harry. If you are looking for Hyundai car - this is your place! Regards