Reviews
5 beoordelingen
Trust Marketing Groningen
Quick and efficient service. The people behind the counter were very friendly and helpful.
Natascha Twikler
Unfortunately, I'm dissatisfied with how business lease customers are treated. Initially, I returned to the garage several times with issues, but each time they said nothing was wrong—while the problems persisted. Furthermore, it often takes a very long time to even get an appointment, and despite the lease contract stating you're entitled to a loaner car, it's not always available. This causes a lot of hassle. It seems Van Mossel takes on too many customers without being able to respond adequately in terms of service and scheduling. Finally, I find it disturbing that they actively encourage giving a 9 or 10 in the survey. Feedback should be honest and voluntary, not forced or pressured. I hope these points are taken seriously, because as a business customer, I expect reliability, service, and above all: genuine interest in the customer.
Jan Derks
Nice company
dieuw (mammamia)
Great garage, I've now bought my third car here. Friendly and experienced staff... Good service. They always have time for you.
Harry Bolland
Car washed and returned after maintenance and MOT. Very pleased, thanks again for the excellent service!! Team Van Mossel Groningen, thanks for the coffee and see you next time.